.Five9 (FIVN) has actually been actually granted the 2024 Aragon Investigation Innovation Honor for AI Connect with Centers as well as called a Leader in pair of Aragon Study Globe rumors: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025. The business was identified as one of the most important provider in the AI Agent Operating systems report.At the core of Five9’s innovation is their eyesight for The NEW CX, where Artificial Intelligence Agents as well as AI-empowered Human Representatives collaborate to supply hyper-personalized client knowledge. The firm recently offered brand new developments consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use technology in market development as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Agents artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Leader in The Aragon Research Globe for AI Agent Platforms in the ICC, 2025 and also Aragon Research Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been named a champion of the 2024 Aragon Research Advancement Honor for AI Call Centers. Also, Five9 has actually been actually called a Leader in pair of Aragon Research study Globe records: AI Agent Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. This acknowledgment coming from Aragon Study highlights Five9’s posture as a leader in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 record positions Five9 as the best
critical seller rated in
the record, recognizing Five9 s critical eyesight for AI-driven technology in CX. At the primary of the innovation is actually Five9’s outlook for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Human being Professionals collaborate to supply hyper-personalized, effortless client experiences. Through inspiring businesses to deliver transformative customer communications while decreasing prices and also boosting performance, Five9 is actually setting brand new specifications for AI-powered options in the get in touch with facility field.
AI is actually foundational for developing outstanding client adventures, and also our team are honored to become recognized by AragonResearch as impressive for our efforts to propel the intelligent connect with center onward, said Jonathan Rosenberg, Main Innovation Police Officer as well as Director of Artificial Intelligence, Five9. Our emphasis has actually been, as well as are going to remain to be actually, assisting businesses deliver those expertises with easy-to-use tools and also capacities. Along with each brand-new innovation, our experts take a step forward for both Five9 as well as for the industry overall.
The Aragon Research study Technology award identifies suppliers leveraging speculative use modern technology to certainly not simply adapt as markets transform, yet to proactively disrupt and also inform exactly how their markets will definitely progress. Five9 was officially provided along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards service.Five9’s dedication to technology, specifically its own sight for mixing artificial intelligence Representatives and AI-empowered Human Representatives, is setting a new requirement for exactly how services can easily supply hyper-personalized as well as seamless consumer knowledge, claimed Jim Lundy, Founder, Chief Executive Officer and also Lead Analyst, Aragon Investigation. This honor and record recognition improves Five9’s commitment to providing artificial intelligence developments for CX.
Previously this year, the provider introduced brand-new improvements, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that enhance the way companies come close to CX, steering better outcomes for both customers and representatives. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, delivers a detailed rooms of solutions to energy AI-elevated client experiences that supply much better service outcomes and also Deliver Joy to CX.
Our consolidated cloud-native offering enables hyper-personalized client experiences and also even more encouraged employees, creating every consumer interaction a lot more connected, uncomplicated, and also individual. Counted on through 2,500 +consumers as well as 1,400+ partners internationally, Five9 unites the energy of artificial intelligence, our platform, as well as our folks to steer AI-elevated CX.To read more, browse through www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil rights Reserved.
The recognition of an Aragon Research study award victor is actually not a recommendation through Aragon Study of any sort of provider, item, or solution. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards did Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Study Development Honor for AI Call Centers and was called an Innovator in two Aragon Investigation Entire world reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What brand-new AI products carried out Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents to change client adventure administration.Exactly how does Five9’s( FIVN )BRAND-NEW CX eyesight influence client service? Five9’s brand-new CX sight blends artificial intelligence Brokers along with AI-empowered Individual Brokers to provide hyper-personalized, easy customerexpertises while decreasing costs and also improving effectiveness.
What was Five9’s( FIVN) tactical role in the Aragon Analysis World 2025 file? Five9was actually set up as the most calculated provider in the AI Representative Platforms in the ICC, 2025 record, identifying their calculated vision for AI-driven technology in CX. When performed Five9( FIVN) get the AragonResearch Study Advancement
Award
?
Five9 was officially offered along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.